Terms of Service

Last updated 4 August 2026

These terms apply when you use UTTER IN. By creating an account you agree to them. If you do not, please do not use the service — and if something here seems unfair, tell us through the contact form rather than assuming we meant it.

1. Who we are

UTTER IN is operated from Kuwait. Reach us through the contact form, which is the contact route we publish and monitor.

2. What the service does

You say or type something. We transcribe it if it was spoken, work out what it means, and show you a card with what we understood. Nothing is saved, scheduled or sent until you approve it. Once approved, we store the result and deliver any reminders you asked for.

The service does not act on your behalf in the outside world. It does not book, buy, message anyone, or make commitments for you.

3. Your account

You need an account, you must be 16 or over, and the details you give us must be accurate. Keep your login to yourself — anything done through your account is treated as done by you. Tell us if you think someone else has access.

4. What you own

Everything you capture stays yours. We claim no ownership of your recordings, transcripts, plans or anything else you put in.

You give us only the permission we need to run the service for you: to store your content, send it to the providers listed in the privacy policy for transcription and understanding, and show it back to you. That permission exists for no other reason and ends when you delete the content or your account. We do not use what you capture to train AI models.

The service itself — the software, the design, the name — stays ours.

5. What you agree not to do

Do not use UTTER IN to break the law, to store content you have no right to, or to record someone where recording them is not permitted. Do not try to break, overload or reverse engineer the service, and do not resell it. We may suspend an account that does these things, and we will tell you why.

6. Plans, payment and renewal

There is a free plan and there are paid plans. Prices are on the pricing page and include any tax we are required to charge. Payment is handled by PayPal; we never see your card details.

Paid plans renew automatically — monthly plans every month, annual plans every year — at the price you were paying, until you cancel. We will tell you before an annual plan renews. Each plan includes a monthly allowance of AI captures and voice minutes; allowances reset on your renewal date and do not roll over. Top-up packs are available to paid subscribers, are used after your monthly allowance, expire 90 days after purchase, and never renew on their own.

You can cancel at any time, from your account settings, without talking to anyone. Cancelling stops the next payment; you keep everything you have paid for until the end of the period you already bought.

If we change our prices we will tell you at least 30 days beforehand, and the change applies from your next renewal — never to a period you have already paid for.

7. Your right to change your mind

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have 14 days from subscribing to withdraw from the contract, and you keep that right even if you have started using the service. You do not have to give a reason.

To withdraw, tell us through the contact form in any clear statement — you do not need particular wording. We will acknowledge it in writing.

If you asked us to start straight away and then withdraw partway through, you pay only for the part of the period you actually had, worked out proportionately against the full price. We refund the rest within 14 days of hearing from you, using the same payment method.

Outside that window, payments for a period already started are not refundable — but if the service does not do what we said it does, that is a different matter and you are entitled to have it put right, reduced in price, or refunded. Nothing in these terms takes that away.

8. What we promise, and what we do not

We will run the service with reasonable skill and care. We cannot promise it will never be unavailable, and we will occasionally take it down to fix or improve things.

The AI will sometimes be wrong. It mishears, it misreads, it guesses a date. That is why nothing happens until you approve it, and why we show you exactly what we understood before you do. Please read the card — the approval step is not a formality, it is the safeguard.

Reminders depend on things outside our control: your email provider, your browser, your device, your connection. We send them and we have a second route if the first one fails, but we cannot guarantee delivery, and UTTER IN should not be the only thing standing between you and something that truly matters — a medication, a flight, a court date.

9. If something goes wrong

If we are at fault, our liability to you is limited to what you paid us in the 12 months before the problem. We are not liable for indirect losses, or for a missed appointment or opportunity caused by a reminder that did not arrive.

None of that applies to things the law does not let us limit — death or personal injury caused by our negligence, fraud, or the statutory rights you have as a consumer. If you are a consumer, those rights sit above this section.

10. Ending it

You can delete your account whenever you like, from Settings. It removes your captures, plans, reminders, saved links and any recording still held — see the privacy policy for exactly what goes and what we are required to keep.

We may close an account that breaks section 5, or stop offering the service entirely. If we stop, we will give you reasonable notice, a way to export what you have, and a refund of anything you paid for time you will not get.

11. Changes to these terms

We will email you at least 30 days before a change that affects you, and it will not apply retroactively. If you do not accept it, cancel before it takes effect and we will refund the unused part of your period.

12. Law and where disputes go

These terms are governed by the laws of Kuwait, and the courts of Kuwait have jurisdiction.

If you are a consumer, that does not take away the protections of your own country’s law. Where you live in the European Union, the European Economic Area or the United Kingdom, you keep every right that cannot be contracted away there, and you can bring a claim in your local courts. We say this plainly because a governing-law clause that quietly implies otherwise is not enforceable, and would not deserve to be.

13. Odds and ends

If a court finds part of these terms unenforceable, the rest still stands. Not enforcing something once does not mean we have given it up. You may not transfer your agreement with us to someone else without asking; we may transfer ours if the business changes hands, and you would be told.